Complaint

📣 SERVICE FEEDBACK & COMPLAINTS

We at chilgunmassage sincerely apologize for any inconvenience you may have experienced during your session.
While we strive to offer flawless service, we welcome your feedback to improve further.

🔍 Please send feedback if you encounter:

  • Unskilled or unprofessional techniques

  • Incorrect pricing or overcharging

  • Improper attitude or disrespect from staff

  • Any suggestion or pressure to tip

  • Or any other reason for dissatisfaction

📨 How to file a complaint:

  • Click the “Complaint” button on our website or app

  • Fill in your feedback details clearly

🕒 Response time: Within 48 hours of receiving your complaint
💸 Refunds: Only valid for claims submitted within 5 days of the service date

🙏 Thank you for trusting chilgunmassage. Your opinions are highly valued and help us improve every day.